A note on terminology: I use the terms ecommerce, electronic commerce and online commerce interchangeably, even though it can be argued they are not strictly describing the same concept. I use the shortened ecommerce instead of the hyphenated e-commerce because I believe the hyphen will be dropped from usage over time.
It also means that shopping and customer support for most are now 24 hours due to 24 hour call centers, automated services and 24 hour live help by using interactive chat sessions on the internet “Managerial Issues for expanding Web-based Electronic Commerce.” By engaging in...
In my opinion business online is more of an evolution than a revolution. In most cases it will not radically change the existing order of things but rather intergrate and reshape the way work is done and commerce is conducted. The Internet will supplement existing chanels, while providing significant benefits and opportunities to those companies that are quickest to determine how best to use this new channel.
Internet sales in 2002 reached around $14 billion and 80% of the global Fortune 2000 companies each have a Website. (Dot-com Companies: Are they all hype, 2002)
Ecommerce web sites must pay attention to how they . Ecommerce sites play their role of seller by trying to broadcast two messages to potential buyers: “buy from us” and “trust us”. The impact of these explicit messages, though, is often corrupted by contradictory or distracting messages implicit in the site’s implementation of navigation flow, page layout, visual continuity, and information space.
In this article, author talks how e-commerce is actually destroying jobs and burning billions in investment capital. Globalization demands adaptations for unimpeded access in new markets and heightens legal and regulatory concerns. Economic issues, financial market risk, language, political and social differences can arise as companies expand beyond their home base. The failure rate of dot-coms is close to 75% in their first two years (Dot-Com Companies: Are they all hype, 2002) I think that the failure of dot-com company can actually have an impact of their merchandise suppliers. This suppliers will face a hard time with debts after supplying these failed dot-coms. This is because over 90% of businesses failed to check the credit card of dot-coms before supplying them. (Dot-Com Companies: Are they all hype, 2002)
According to article we have to be ready for the changes that are taking place in our business world and to stay focused on e-commerce. To find out about our future customers and competitors and what will be our competitive advantage we should try to foresight. Forecasting begins by identifying what could happen tomorrow and then determinates what must happen in the interim to accomplish the desired result. (Tapping the power of e-commerce, 1999)
Second article “Tapping the power of commerce”deals about how movement of our global economy to E-commerce is one of the most important trends. Author stated:
Associations must learn to use information technology and e-commerce not only to better manage their affairs but also to compete and survive in the emerging digital economy. (Tapping the power of commerce, 1999)
Considering the newness of the internet and world wide web, it’s safe to say that nearly everyone who has purchased online gained their understanding of commerce offline. “Dirt-side” commerce transactions have structural, schematic, and semantic orders that don’t fully map to the different medium of the web, and it’s this gap in mapping that causes the problems users experience trying to shop online, whether the problems stem directly from usability flaws or unmet expectations.
Exactly stated, “Congress shall have power to regulate commerce with foreign nations, and among the several States, and with the Indian tribes.” This clause has no definite interpretation, but has included many aspects of regulating.
Author is writing that in order of e-commerce to become e-business enabled the manager should develop a dynamic, database-driven online catalog. Second, he should provide for online ordering.. And the last, accept electronic payment methods (credit card, EFT, etc.) for full-transaction shopping or bill payment. These are all good points because by using e-business based e-commerce companies can improve margins by using a lower-cost online channel. They can also reduced costs associated with paper based processed: postage, printing and handling. And finally, give customers faster, more responsive service.
Most people have an understanding of commerce based on their experience as shoppers and buyers, and they bring this experience with them when they start shopping online. In order to meet the user’s needs, then, we must understand the typical user’s experience of .
The word “commerce” is defined as the exchange or buying and selling of commodities on a large scale involving transportation from place to place (Webster 264)....
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